During the coronavirus (COVID-19) crisis, businesses all across the world have experienced a lot of downtime. Sadly, hackers haven’t. In fact, the COVID-19 crisis has provided an opportunity for hackers who aren’t impacted by a lockdown and who are aware that businesses are likely focusing on keeping the company alive. For many businesses, keeping the company alive involves being attentive to cash flow and furloughing employees. To not include cybersecurity as an existential business threat is a symptom of not knowing enough about the damage that hackers can do; taking all your money, stealing all your customers data or simply cyber-vandalism (deleting all your files). You need to keep tech safe from cyberattacks if you truly care about your business’ long-term health.
To keep tech safe, beware of fake customers
If you have some downtime, you’ll likely jump at the opportunity to get a new client. But it’s worth being additionally suspicious of any clients that approach you out of the blue, unrelated to your marketing campaigns.
Make sure that any emails you receive are from legitimate accounts and exercise extreme caution if they redirect you to other links. For example, they might write, “I’m using your product for my business [followed by hyperlink].”
If a customer sounds too good to be true, assume they are, and proceed carefully. That is especially true if they don’t fit in with your usual customer demographics.
Maintain a secure system
Whether you have a private server in your office or simply need a couple of laptops connected to a router in order to function, you should protect your traffic. Consider using a VPN and always use up-to-date malware and virus protection.
If you have employees who cannot work in the office and have to work from home, their use of laptops and home security puts your business at risk. It is worth using a capsule cloud – a cloud-based mobile security container that enforces in-network security policies on laptops that are used at home.
Back up everything
If you are operating from different devices, it can be easy to forget to back up your secondary device. However, if you need to use that device for any work-related issue, you should back it up as insurance from a ransomware attack or cyber vandalism.
These attacks are more likely on a computer that you use when working from home. So, if you don’t have a capsule cloud or excellent home security protocols, you should work with extra caution at home.
To keep tech safe, leave data in the office
If you are operating in the EU, it is actually illegal to not keep your customer and employee data safe. That means if you use a personal computer to handle any customer data, you are breaking the law if you don’t have cybersecurity threat protection.
In most instances, you’ll be fine, but if you do get a preventable data breach due to the use of a personal computer, it will be embarrassing and costly for your company. You may face some legal repercussions. Think twice before you download and use any data on a personal device.